FAQs
Frequently Asked Questions
1. Are your sarees handwoven?
Yes! Our sarees are sourced directly from artisans across India. Each piece reflects traditional craftsmanship.
2. Do the sarees come with a blouse piece?
No, most sarees don't come with any blouse piece unless otherwise mentioned in the product description.
3. Do you offer Cash on Delivery (COD)?
Yes, COD is available for orders up to ₹2,000.
4. How long does delivery take?
Kolkata: 3–4 days, Rest of India: 4–7 days. You'll get a tracking link once shipped.
5. Do you ship internationally?
Currently, we ship only within India. International shipping coming soon.
6. Can I return or exchange a product?
Yes. You may return unused products within 7 days. See our Return Policy.
7. How do I care for my saree?
Dry clean for silks. Hand wash cotton and mul sarees in cold water separately.
8. Can I cancel or change my order?
Yes, within 6 hours of placing it. Email or WhatsApp us quickly.
9. How do I track my order?
You’ll receive a tracking link via SMS/email after shipment.
10. Still have questions?
Email us at info@shaajcalcutta.in or WhatsApp us at +91-8902627939